Refund Policy

Last updated: 29 September 2026

Season is free. Season Supporter, which adds priority email support and a profile badge, is an optional one-time purchase. Payments are processed by Paddle.com Market Limited, who acts as Merchant of Record. Your purchase contract is with Paddle, and refunds are issued through Paddle.

1. Changed your mind

If you bought Season Supporter by mistake or changed your mind, ask for a refund within 14 days of the payment and you will get the full amount back, no reason needed, even if you have already used priority support. Later requests are considered case by case. A refund ends the Supporter badge and priority support for that account, and the free application keeps working as before.

2. Your statutory rights

Nothing in this policy limits the rights you have as a consumer under Czech law or EU consumer protection legislation, including the 14-day right of withdrawal under Directive 2011/83/EU where it applies.

3. How to request a refund

E-mail dominik.ficek@email.cz with your order number (found in your Paddle receipt).
We will initiate the refund through Paddle.
Refunds are returned to the original payment method. Processing time depends on your card issuer (typically 5–10 business days).

4. Contact

dominik.ficek@email.cz